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What should I do if I see a ‘ HDCP Error Message’ detected or a purple Screen?


Introduction
HDCP is content Protection/ copy protection for movies and Television Industries. These are high definition Digital copy Protection Standard that is utilized to prevent the copying of the Digital Entertainment Content. It is Specification Standard that undertakes the digital copy protection which was developed by Intel Corp. These help the audio and Video copy to be well protected from pirated copy and from the most predictable cyber scams. HDCP is used by the person who is legally permitted to avail the HDCP Standard.

What is HDCP Error Code?
These are Error Indication of unavailability of the Content and copy protection standard such as HDCP Error. When the software lacks the Protection of content and Copy of the audio or Video, there we receive this error. This error has a code of 020. The error is often displayed as a purple screen.
Resolve The HDCP Error Code
  • When the error code is displayed we receive a message of well-organized instructions to be followed.
  • Those are usually to unplug the device and reconnect them.
  • You can always try a different HDMI input to your TV.
  • The user can try a different medium such as a computer user can try for TV, and vice-versa.
  • The customer needs to go to the Display Settings on the Roku Tv Player.
  • Make sure that the system you are using supports a high Defenition Digital Copy Protection.
  • There are always a few precautions that are to be Followed while Unplugging the HDMI cables from the Device.
  • Ensure that the Devices is switched off before unplugging the Cables.

Are you confused encountering the HDCP Error message for the very first time, then please log in to our webpage my.roku.com/link to know more about the HDCP Error Code. Alternately, you can contact us via our toll-free number +1-877-302-5260 to talk to our support team and get assisted.

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